User Agreement and Privacy Policy
User agreement
Welcome to use the products and services of Beijing Tianqing Zhizao Aviation Technology Co., Ltd. Please read this agreement carefully before use. If you do not agree to any of the terms of this Agreement, please stop using our products and services immediately.
Our products and services include, but are not limited to: Internet software, mobile applications, smart hardware devices, etc., and related technical and support services.
We will follow the principles of legitimacy, legality and necessity to collect and use the personal information provided by you in the course of using the Services or generated by the use of the products and/or services of Beijing Tianqing Zhizuo Aviation Technology Co., Ltd., for the following purposes as described in this guideline. If we want to use your personal information for other purposes not specified in these Guidelines, or use the information collected for other purposes for a specific purpose, we will inform you in a reasonable manner and obtain your consent again.
A. Scope of application
1.This Privacy Policy applies to all services on the company's official website. The services include providing you with page browsing services, as well as technical services provided to you through the Company's official website or through non-official channels provided by the Company's technical personnel.
2. It should be noted that, as a user of the company's official services, if you use the company's official website services to provide services for your users, because your business data belongs to you, you should separately agree on a privacy policy with your users.
B. User consultation and use protection
(1) The user shall provide us with true, accurate and complete personal information when consulting, and shall not use the identity information of others.
(2) Users shall abide by national laws and regulations and this Agreement, and prohibit any illegal, illegal, tort, fraud, junk information and other bad behavior in our products and services.
1. Service
Interruption and Termination We have the right to suspend or terminate the service provided to the user based on our own judgment when we find that the user has violated laws and regulations, violated this Agreement or caused damage to the rights and interests of third parties.
2. Disclaimer
We cannot guarantee the uninterrupted, stable, timely, safe and accurate products and services, and do not guarantee the correctness, authenticity and integrity of service results. Users should do so at their own risk.
3. Customer Service
When you file a complaint or consultation with Beijing Tianqing Zhizao Aviation Technology Co., Ltd., in order to facilitate contact with you or help you solve the problem, we may require your name, mobile phone number and/or email address and other contact information, and may use this information to contact you. We may also contact you using the mobile number you provided at the time of the consultation. If you submit a complaint of infringement, Beijing Tianqing Zhizao Aviation Technology Co., Ltd. will also require you to submit your ID card, authorization, ownership certificate in accordance with the law, in order to clarify your qualifications as the subject of the complaint, and determine whether your complaint is established. If you need to submit the above information to the court or other regulatory bodies or judicial departments according to the law, we will provide it according to the law. If you do not provide the above information, our customer service will not be able to provide you with the aforementioned services, but it will not affect your use of other services provided by us. When you are the complained party or the party involved in the dispute, we may also use the mobile phone number you provided during the consultation to contact you in order to verify the content you posted on other websites and to clarify whether the content affects and damages the rights and interests of Beijing Tianqing Zhizuo Aviation Technology Co., Ltd or others.
4. Questionnaire Assessment
In order to understand user needs and improve user experience, we will invite you to participate in the questionnaire so that we can provide you with better service quality. We may collect personal information contained in your feedback in the questionnaire according to the actual situation. Because each survey requires a different response from you, we will seek your consent again before sending you the survey. In order to improve the user experience, we may also launch product reviews. If you take the initiative to participate in the reviews, we will collect your recipient's name, mobile phone number, and shipping address in order to send you the products that participate in the reviews. We will seek your authorization again before initiating a product review with you.
5. To ensure the stability and security of the service
In order to ensure the stability and security of the service, We will collect your hardware model, operating system version number, device name, device configuration, International Mobile Device Identifier, unique device identifier, network device hardware address, IP address, WLAN access point, IMSI, Bluetooth, base station, software version number, network access method, type, status, network quality data, operation, usage, service logs. We may collect the above information from you in the background for identity verification, security prevention, fraud detection, prevention or prohibition of illegal activity, risk mitigation, archiving and backup purposes.
C. Privacy policy
We attach importance to the protection of users' personal information, and the following is our privacy protection policy:
1. Information We Collect
We collect information about users in the following cases:
(1) Personal information such as mobile phone number and email address will be collected when users query products.
(2) Information collected by users through our products and services, including but not limited to: device model, operating system version, IP address, etc.
2. Use of Information
(1) We will strictly keep the user's personal information, and use and process the user's information in accordance with laws and regulations and this Agreement.
(2) We may use the user's information for customer service, product optimization, etc., but will not disclose the user's personal information to third parties.
3. Information Protection Measures
We will take the necessary technical and management measures to prevent the user's personal information from being leaked, damaged, tampered with, lost, to ensure the security of the user's information.
4. Disclaimer
Users should confirm that the Internet is not an absolutely secure environment and we cannot guarantee that their personal information will not be leaked or tampered with. Users should take the necessary precautions to protect their personal information.
5. User Rights
Users have the right to receive a copy of the personal information we store about them and to submit a request for modification or deletion. If you choose to delete or modify your personal information, you may not be able to enjoy the full functionality of our products and services.
6. Agreement Amendments
We reserve the right to amend these Terms in the future. If we make material changes to our Privacy policy, we will notify users about them through our products and services.
D. How do we use cookies and related technologies
1. Cookies and other technologies
GoSLAM's websites, online services, interactive applications and advertisements may use cookies and other technologies, such as website beacons. These technologies help us better understand user behavior (including for security and fraud prevention purposes), tell us which parts of our website people visit, measure and improve the effectiveness of advertising and web searches.
2. Communication cookies
These cookies are used to support network traffic to and from the GoSLAM system, including to help detect errors.
Absolutely necessary cookies. These cookies must be set in order to provide the specific feature or service you access or request. For example, we need them to display the website in the appropriate format and language for you to consult product information online at http://www.goslam.com/.
3. Other Cookies
We use these cookies to understand how visitors interact with our website and online services, including to help us evaluate the effectiveness of advertising and web searches. GoSLAM also uses these cookies to remember the choices you make while browsing in order to provide you with a customized experience.
4. If you do not want GoSLAM to use cookies, we also provide a way for you to disable cookies. If you want to disable cookies and use a different browser, consult your browser's Settings to learn how to disable cookies. If you disable all cookies, some features of the GoSLAM website may become unavailable.
5. In addition to cookies, GoSLAM uses other technologies to help us achieve similar purposes. GoSLAM generally treats data collected using these cookies and similar technologies as non-personal data. However, if local laws treat an Internet Protocol (IP) address or similar identifying mark as personal data, we also treat such identifying mark as personal data. In addition, GoSLAM sometimes combines non-personal data collected through these technologies with other personal data held by GoSLAM. When we combine data in this way, we will treat the combined data as personal data for the purposes of this Privacy Policy.
E. Security of user information
1. The company attaches great importance to your information security. We strive to take all reasonable physical, electronic and administrative security measures to protect your user information. Prevent unauthorized access, public disclosure, use, modification, damage or loss of user information. We will use encryption technology to improve the security of user information; We use trusted protection mechanisms to protect user information from malicious attacks; We deploy access control mechanisms to try to ensure that only authorized personnel have access to user information.
2. We will take reasonable and practicable measures to avoid collecting irrelevant user information. We will only retain your User information for as long as necessary to achieve the purposes described in the Cost Policy, unless it is necessary to extend the retention period or is permitted by law. Beyond the above user information retention period, we will delete or anonymize your personal information.
3.Please understand that due to technical limitations and possible malicious means, in the Internet environment, even if we do our best to strengthen security measures, it is impossible to always ensure 100% security of information. You need to understand that the systems and communication networks you use to access our services may be subject to problems due to factors beyond our control. In the event of an unfortunate user information security incident (leakage, loss, etc.), we will inform you in a timely manner in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce risks, and the remedial measures for you. We will timely inform you of the relevant information of the event by email, letter, telephone, push notification, etc. When it is difficult to inform the user information subject one by one, we will take a reasonable and effective way to release the announcement.
4. At the same time, we will also report the disposal of user information security incidents in accordance with the requirements of regulatory authorities.
5. We will store your user information collected in Mainland China in accordance with relevant laws and regulations. If we need to transfer user information overseas in accordance with applicable laws and regulations, we will obtain your consent in advance. And inform you about the purpose of the user's information leaving the country, the recipient, security measures, security risks, etc.
6. If the company's products and services stop operating, we will take reasonable measures to protect the security of your user information, including timely stopping the activities of continuing to collect user information; The notice of cessation of operation will be notified to the user in the form of one-by-one service or announcement; The personal information held is deleted or anonymized.
F. Your rights
In accordance with the relevant laws, regulations and standards of China, as well as the common practices of other countries and regions, we guarantee that you exercise the following rights to your personal information:
1. If you cannot access the official website normally, you can contact the customer service number reserved on the official service website of the company, and we will respond to your request within 30 days. For other user information generated by you in the process of using our products or services, we will provide you with such information within reasonable technical means and cost.
2.Correcting Your User Information When you find that there is an error in your user information processed by us, you have the right to ask us to make a correction. You can contact the customer service number reserved on the company's official service website, and we will respond to your request for correction within 30 days.
3.Changing the Scope of your License Each business function requires some basic user information to be completed. For the collection and use of user information beyond business requirements, you can give or withdraw your consent at any time. When you withdraw your consent, we will no longer process the corresponding user information. However, your decision to withdraw your consent will not affect the processing of user information previously carried out based on your authorization.
G. Legal Notice and Privacy Policy updates
We may amend the terms of our Legal Notice and Privacy Policy from time to time, and such amendments form part of this Notice and Policy. If there is a change in the material rules that may result in a material reduction of your rights under this Statement and Policy, or expand the scope of information we collect and use, we will notify you before the amendment becomes effective by prominently displaying it on the company's website or sending you an email or otherwise. In such cases, by continuing to use our Services, you agree to be bound by this revised Statement and Policy.
K. How to contact us
If you have any questions or comments about the content of this Statement and policy, or if you have any questions or comments about the practice of this Statement and policy of Beijing Tianqing Zhizuo Aviation Technology Co., Ltd., you can contact us through the customer service phone or send materials:
Mailing address: 9th Floor, Zhubang 2000 Business Center, Chaoyang District, Beijing
We will review the issue as soon as possible and respond within 30 days of verifying your user identity.